Frequently asked questions about towing, pilot escorting and worksite compliance

Confused by our towing policy? Want to know more about our extensive motoring and safety equipment product line? Read on below for some of the most frequently asked questions we receive out in the field.


Contact us today if you have any more questions about our towing solutions, safety equipment and pilot escort service.

You will need comprehensive motor insurance for no out-of-pocket charges. We will then directly charge your insurance company.

 Our storefront stocks first aid kits, personal protective equipment, fire extinguishers and more. See our Products page for a more comprehensive list.

Women may request a female presence for reassurance and moral support when we attend a breakdown or accident scene. We endeavour to supply a female presence upon request, however, if that’s not possible, we will provide the name and description of the attending patrolman/tow truck driver. The driver will provide clear evidence of his ID before asking you to unlock the car doors.

Our pilot escort services are available 24/7 for Queensland wide. Our vehicles are equipped to Level 2 and our drivers are Level 2 accredited.

Our towing and emergency roadside assistance fleet can reach you in these areas: Bowen Basin including Nebo, Epson, Glenden, Elphinstone, Lotus Creek, Strathfield, Coppabella, Dysart, Middlemount, Moranbah, Clermont, Mackay, Elton and Oxford Downs.